Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information when you shop with us.
1. Information We Collect
We collect personal information you provide directly to us when you create an account, make a purchase, or contact us. This may include your name, email address, phone number, billing address, and pet details. We may also collect non-personal data such as browser type, device info, and site usage analytics to improve your experience.
2. How We Use Your Information
We use your information to process orders, deliver products, personalize recommendations, and keep you updated about offers and new arrivals. We may also use it to improve our website, customer service, and user experience.
3. Cookies & Tracking Technologies
We use cookies and similar tracking tools to remember your preferences, improve website functionality, and analyze traffic. You can manage or disable cookies in your browser settings, but some parts of the site may not work properly without them.
4. Sharing Your Information
We do not sell or rent your personal data. We may share limited information with trusted third-party partners for order fulfillment, payment processing, analytics, or marketing — all under strict confidentiality agreements.
5. Payment Security
All payments are processed through secure, encrypted gateways. We never store your card details on our servers. Rest assured, your transactions are safe and private.
6. Email & Communication
By subscribing to our newsletter or creating an account, you agree to receive updates and promotional messages. You can unsubscribe anytime with a single click — no guilt trips, promise!
7. Protecting Your Data
We use strong security measures — encryption, firewalls, and access control — to safeguard your information. Still, no system is 100% secure, so we encourage safe online practices from your end too.
8. Children’s Privacy
Our website is designed for adults and pet parents. We do not knowingly collect information from children under 13 years of age.
9. Updates to This Policy
We may update this privacy policy from time to time. Changes will be reflected here with a revised “Last Updated” date at the bottom of the page.
10. Contact Us
If you have any questions, suggestions, or concerns about this privacy policy, feel free to reach out at info@snifora.uk. We’ll respond faster than your pet runs to the sound of a treat bag.
Last updated: October 22, 2025